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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Staci Hamilton

Staci Hamilton

April 27, 2026

5  out of  5
rating by Staci Hamilton
"Jessica has been very patient with my busy schedule and im very happy with the money we are saving switching to State Farm! The customer service is far superior to any insurance company we have ever had!"
We responded:
"Staci, we are so thrilled to have earned your business. Thank you for trusting our team, and for the kind words you shared about Jessica. She does an exceptional job for our agency, living the Team Kara Cares service mission each day! We appreciate the 5-star review! And we look forward to serving you for many years to come! THANK YOU! -Kara Smith State Farm Insurance"
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Joe Burnett

April 26, 2026

5  out of  5
rating by Joe Burnett
"I worked with Jessica at Kara Smith State Farm Insurance and had an excellent experience. She was highly responsive, detail-oriented, and made the entire process seamless. Everything moved quickly, and she stayed on top of every step. If you’re looking for a strong combination of competitive pricing and high-quality service, I would highly recommend working with her."
We responded:
"Joe, your review is amazing. Thank you so much for the wonderful shout out to Jessica! She does GREAT work and serves our customers so well. We are so thankful to have her! Thank you for the opportunity to serve you! We look forward to being your agency for many years to come! -Kara Smith State Farm Insurance"
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Joe Jarrett

April 24, 2026

5  out of  5
rating by Joe Jarrett
"Kara Collins Smith and her team are outstanding! They give fast and courteous service while being very detailed oriented. I have sent her many referrals over the years. Excellent experience all the way around!"
We responded:
"Joe, we are so appreciative of your 5-star review, and referrals are truly the best compliment you can ever give us. We love what we do, and providing top notch service is something we are so proud to offer. Team Kara Cares is our motto, and we try to live it every day. THANK YOU! -Kara Smith State Farm Insurance"
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Burton Hewitt

April 21, 2026

5  out of  5
rating by Burton Hewitt
"On short notice Kara helped me find a better deal on both my auto and homeowners' policies. Great job in a short time."
We responded:
"Burton, it is an absolute pleasure to serve you. Thank you for the opportunity! So glad we were able to provide great rates & fast service! We look forward to serving you for years to come! -Kara Smith State Farm Insurance"
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Kenneth Anthony

April 20, 2026

5  out of  5
rating by Kenneth Anthony
"I had a great experience working with Jessica Foster on both my renters and motorcycle insurance. They were quick, efficient, and found me a very competitive rate. I really appreciated how smoothly everything went — the policies were active in no time, and the whole process was hassle-free. Highly recommend for anyone looking for fast and reliable insurance service!"
We responded:
"Kenneth, Thank you so much for your kind words and generous 5-star review! We appreciate you so much! It is our absolute pleasure to serve you, and we are so glad you got to experience the "Team Kara Cares" service promise that we endeavor to provide through each customer interaction. We look forward to serving you for many years to come! -Kara Smith State Farm Insurance"
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Susan Keenan

April 17, 2026

5  out of  5
rating by Susan Keenan
"Kara and her team are truly amazing. She and her staff are very kind and go the extra mile for every client. They really care about their clients and will look for the greatest discounts and also save them so much money! They partner with a lot of local programs as well to give back to the community. Highly recommend this group!"
We responded:
"Susan, your review means the world to our team! Thank you so much for the 5-STARS! We love what we do, and love that you recognize our hard work and care for our customers & community. THANK YOU! -Kara Smith State Farm Insurance"
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Jenna W

April 17, 2026

5  out of  5
rating by Jenna W
"Kara and team are so caring and kind!"
We responded:
"Jenna, thank you SO MUCH for the awesome 5-star review and making it our 200th amazing review! WOW!!! Team Kara Cares, and we are so happy to know you have felt that love! -Kara Smith, State Farm Insurance"
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Harlee Skelton

April 16, 2026

5  out of  5
rating by Harlee Skelton
"Kara has been amazing to work with. She explains things well and has made great recommendations based off her expertise and experience! Can't say enough great things about her as a person and insurance agent! She is caring and responsive!"
We responded:
"Harlee, serving you and your family is an absolute pleasure and honor. Thank you for trusting our team to take great care of you. We look forward to serving your life insurance, home insurance, car insurance, and all the other needs you have, for many, many years to come! THANK YOU for the awesome review! -Kara Smith State Farm Insurance"
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Mike Liranzo

April 14, 2026

5  out of  5
rating by Mike Liranzo
"Kara and team are amazing!"
We responded:
"Mike, you are so kind! Thank you! Your review means the world to our team! We work hard to serve the needs of our customers each day, and to know we've made such a positive impression, brings us so much joy. Thank you for trusting us to serve your family! -Kara Smith State Farm Insurance"
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Jeremy Lee

April 13, 2026

5  out of  5
rating by Jeremy Lee
"Kara was a joy to speak with and gave all of the pertinent information we needed. She also helped us to get the most discounts options that we could get and set us up within minutes. I highly recommend working with her and her team."
We responded:
"Jeremy, your google review is so very kind! Thank you so much for the 5 stars! Serving customers like you is what makes our job so fun and fulfilling! We love providing great service and love that you've had that experience through the process. THANK YOU for the opportunity to serve you! We look forward to being your agency for a long time to come! -Kara Smith State Farm Insurance"
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Matthew Bowman

April 10, 2026

5  out of  5
rating by Matthew Bowman
"Kara was very helpful and courteous and went the extra mile for me. I wish the price was a little better but as far as service goes it was 5*."
We responded:
"Matthew, thank you for the opportunity to serve you! We strike to provide excellent service and are pleased to hear that you had a great experience with our team! While we don't control pricing decisions, we are always looking for ways to help our customers save money! And as you bundle more with us, you'll get to experience even better savings on your car coverage. As your needs change, we are here for you! Thank you for allowing us the opportunity to be your agency! -Kara Smith State Farm Insurance"
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Annmarie Grenga

April 7, 2026

5  out of  5
rating by Annmarie Grenga
"So thankful for Team Kara Cares! They went above and beyond to help me understand what types of policies I needed. Jessica was truly so helpful!!!"
We responded:
"Annmarie, we are so delighted to be able to serve you! Jessica does an awesome job for our team, and pours into our customers, showing them the Team Kara Cares difference! Thank you for the opportunity to be at your service. We look forward to serving you and being helpful for many years to come! -Kara Smith State Farm Insurance"
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OS Swim

April 3, 2026

5  out of  5
rating by OS Swim
"KARA CARES about supporting local youth programs! The Orange Shoals Otters Swim Team considers her a valuable partner- providing encouragement, enthusiasm, and support for our volunteer-run, non-profit organization!"
We responded:
"It is truly an honor to support the Orange Shoals Otters! This is an awesome community team of passionate & talented little swimmers! We love how much the leadership team does to pour into this group of young people, and it's an honor to support it! Way to go, volunteers! We appreciate all of you! -Kara Smith State Farm Insurance"
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Alan Waggoner

April 1, 2026

5  out of  5
rating by Alan Waggoner
"Kara and her team are fantastic! Do yourself a favor and give them a call for an auto and life insurance quote. They will take great care of you."
We responded:
"Alan! Thank you for the great review. We love taking care of customers' life insurance needs. And we have exceptional rates on auto insurance and love helping save folks money! THANK YOU for the generous 5-star review! -Kara Smith State Farm Insurance"
Profile photo of Tara Mettler

Tara Mettler

March 22, 2026

5  out of  5
rating by Tara Mettler
"Kara and her team were amazing. Not only was Kara available for me and easy to reach, she went though my policies and helped me see where I could not only save money but also be more efficient in how I'm insured. Thank you, Kara!"
We responded:
"Tara, we are so pleased to be able to serve your family. Thank you for the opportunity. You are so kind to provide us with such a generous 5-star review. Thank you for taking the time to do so. It means the world! -Kara Smith State Farm Insurance"
Profile photo of Ranjan Dattagupta

Ranjan Dattagupta

March 21, 2026

5  out of  5
rating by Ranjan Dattagupta
"I called Kara Smith State Farm agency yesterday afternoon at 4.59p (a minute before they close down for the day) In less then 24 hours, I signed up with my auto & umbrella policies with the agency! My decision was based on a “singular” reason- the professionalism and responsiveness of Jessica Foster was at its highest level… she understood my concerns and responded in a timely manner… that was all it took for me to sign on the doc. We are working on the Home to bundle all of them soon. Best."
We responded:
"Ranjan, this review has made our team smile from ear to ear. Thank you so much for sharing your experience and for sharing what an excellent job Jessica has done for you. We are so blessed to have her. She is truly an exceptional member of our team & her customers love her for the exact reasons you shared...she goes above and beyond! We're thrilled to be earning your business. Thank you for that opportunity. We look forward to serving your auto insurance and umbrella insurance needs, as well as your home insurance needs in the future. -Kara Smith State Farm Insurance"
Profile photo of Chuck Otto

Chuck Otto

March 18, 2026

5  out of  5
rating by Chuck Otto
"As always, Kara was extremely proactive and made our experience very positive."
We responded:
"Chuck, thank you SO MUCH for the 5-star review! We appreciate your kind words. It's a pleasure to serve you and we're so thankful you've gotten first-hand experience with the Team Kara Cares difference. Thank you for being a terrific customer! -Kara Smith State Farm Insurance"
Profile photo of Josue Cruz

Josue Cruz

March 17, 2026

5  out of  5
rating by Josue Cruz
"Kara cares about her community and is so knowledgeable!"
We responded:
"Josue, thank you so much for your generous 5-star review! This is such a special community and one for which we LOVE to serve! Thank you for taking time to give us such kind feedback about how we are doing! -Kara Smith State Farm Insurance"
Profile photo of Tom Fuller

Tom Fuller

March 16, 2026

5  out of  5
rating by Tom Fuller
"I have been with Kara and her team for many years and I never had any service less than extraordinary. I have several policies with State Farm and have compared pricing and coverage levels and I have never found any other carrier with the same level of coverage at a lower price. But the service is really what sets Kara and her team apart."
We responded:
"Tom, your kindness means the world to us! Thank you SO MUCH for your generous 5-star review. We appreciate you so much and are so happy to be able to serve you! THANK YOU! -Kara Smith State Farm Insurance"
Profile photo of Pattie Church

Pattie Church

March 9, 2026

5  out of  5
rating by Pattie Church
"Finally an agent that understands and helps. Thank you so much Jessica!"
We responded:
"So glad you had a great experience with Jessica from our team. She does an amazing job for our customers! We look forward to taking great care of you, Pattie. Thanks for the opportunity to serve you! -Kara Smith State Farm Insurance"
Profile photo of Nafida Zaman

Nafida Zaman

March 5, 2026

5  out of  5
rating by Nafida Zaman
"Had the pleasure of working with Jessica over at State Farm. No she’s my insurance go to person, my “Jake” at State Farm. Thank you for your services and keeping it all under budget."
We responded:
"Nafida, we love this! Thank you for the review and for the 5-star rating! We are so thrilled to be able to serve you & to provide a great rate for your insurance. Jessica does an awesome job for our customers, and I love that she's your new Jake from State Farm! -Kara Smith State Farm Insurance"
Profile photo of Ashleigh Rider

Ashleigh Rider

March 4, 2026

5  out of  5
rating by Ashleigh Rider
"Kara and her team are so awesome. They are responsive and helpful, and so easy to talk to. Customer series their primary concern in all they do for their clients."
We responded:
"Ashleigh, thank you so much for your generous 5-star review! We appreciate you recognizing how much we prioritize service over all else! Thank you for being so awesome! -Kara Smith State Farm Insurance"
Profile photo of Jesse Foster

Jesse Foster

March 4, 2026

5  out of  5
rating by Jesse Foster
"Kara and team are super helpful!!! They make everything easy and really make sure you’re covered. If you’re looking for real people and not some call center this is your place!!!"
We responded:
"Jesse, we appreciate your kind words and generous 5-star review. We love taking great care of our customers and providing that "Team Kara Cares" difference. THANK YOU!!! -Kara Smith, State Farm Insurance"
Profile photo of Nick Banks

Nick Banks

March 3, 2026

5  out of  5
rating by Nick Banks
"Team Kara at state farm crabapple TRULY cares!! They are always looking out for your best interest!!"
We responded:
"Nick, thank you so much for your kind words & 5-star review! We do care and are so thankful that you feel that love! THANK YOU for sharing with others! -Kara Smith State Farm Insurance"
Profile photo of Lori

Lori

March 3, 2026

5  out of  5
rating by Lori
"Kara Collins Smith and her team are fantastic. They treat their customers like family. They are always looking for ways to go above and beyond for their customer as well as serve the community. Every time I go to the office, Kara is there with a smile. I highly recommend this office for insurance and financial needs."
We responded:
"Lori, your google review means the world! Thank you for your kind words! We love it when you come by to see us! We love our visitors and our business partners & appreciate your recommendations for insurance and financial needs. Thank you for being so awesome! -Kara Smith, State Farm Insurance"