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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annmarie Grenga

April 7, 2026

5  out of  5
rating by Annmarie Grenga
"So thankful for Team Kara Cares! They went above and beyond to help me understand what types of policies I needed. Jessica was truly so helpful!!!"
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OS Swim

April 3, 2026

5  out of  5
rating by OS Swim
"KARA CARES about supporting local youth programs! The Orange Shoals Otters Swim Team considers her a valuable partner- providing encouragement, enthusiasm, and support for our volunteer-run, non-profit organization!"
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Alan Waggoner

April 1, 2026

5  out of  5
rating by Alan Waggoner
"Kara and her team are fantastic! Do yourself a favor and give them a call for an auto and life insurance quote. They will take great care of you."
We responded:
"Alan! Thank you for the great review. We love taking care of customers' life insurance needs. And we have exceptional rates on auto insurance and love helping save folks money! THANK YOU for the generous 5-star review! -Kara Smith State Farm Insurance"
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Tara Mettler

March 22, 2026

5  out of  5
rating by Tara Mettler
"Kara and her team were amazing. Not only was Kara available for me and easy to reach, she went though my policies and helped me see where I could not only save money but also be more efficient in how I'm insured. Thank you, Kara!"
We responded:
"Tara, we are so pleased to be able to serve your family. Thank you for the opportunity. You are so kind to provide us with such a generous 5-star review. Thank you for taking the time to do so. It means the world! -Kara Smith State Farm Insurance"
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Ranjan Dattagupta

March 21, 2026

5  out of  5
rating by Ranjan Dattagupta
"I called Kara Smith State Farm agency yesterday afternoon at 4.59p (a minute before they close down for the day) In less then 24 hours, I signed up with my auto & umbrella policies with the agency! My decision was based on a “singular” reason- the professionalism and responsiveness of Jessica Foster was at its highest level… she understood my concerns and responded in a timely manner… that was all it took for me to sign on the doc. We are working on the Home to bundle all of them soon. Best."
We responded:
"Ranjan, this review has made our team smile from ear to ear. Thank you so much for sharing your experience and for sharing what an excellent job Jessica has done for you. We are so blessed to have her. She is truly an exceptional member of our team & her customers love her for the exact reasons you shared...she goes above and beyond! We're thrilled to be earning your business. Thank you for that opportunity. We look forward to serving your auto insurance and umbrella insurance needs, as well as your home insurance needs in the future. -Kara Smith State Farm Insurance"
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Chuck Otto

March 18, 2026

5  out of  5
rating by Chuck Otto
"As always, Kara was extremely proactive and made our experience very positive."
We responded:
"Chuck, thank you SO MUCH for the 5-star review! We appreciate your kind words. It's a pleasure to serve you and we're so thankful you've gotten first-hand experience with the Team Kara Cares difference. Thank you for being a terrific customer! -Kara Smith State Farm Insurance"
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Josue Cruz

March 17, 2026

5  out of  5
rating by Josue Cruz
"Kara cares about her community and is so knowledgeable!"
We responded:
"Josue, thank you so much for your generous 5-star review! This is such a special community and one for which we LOVE to serve! Thank you for taking time to give us such kind feedback about how we are doing! -Kara Smith State Farm Insurance"
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Tom Fuller

March 16, 2026

5  out of  5
rating by Tom Fuller
"I have been with Kara and her team for many years and I never had any service less than extraordinary. I have several policies with State Farm and have compared pricing and coverage levels and I have never found any other carrier with the same level of coverage at a lower price. But the service is really what sets Kara and her team apart."
We responded:
"Tom, your kindness means the world to us! Thank you SO MUCH for your generous 5-star review. We appreciate you so much and are so happy to be able to serve you! THANK YOU! -Kara Smith State Farm Insurance"
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Pattie Church

March 9, 2026

5  out of  5
rating by Pattie Church
"Finally an agent that understands and helps. Thank you so much Jessica!"
We responded:
"So glad you had a great experience with Jessica from our team. She does an amazing job for our customers! We look forward to taking great care of you, Pattie. Thanks for the opportunity to serve you! -Kara Smith State Farm Insurance"
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Nafida Zaman

March 5, 2026

5  out of  5
rating by Nafida Zaman
"Had the pleasure of working with Jessica over at State Farm. No she’s my insurance go to person, my “Jake” at State Farm. Thank you for your services and keeping it all under budget."
We responded:
"Nafida, we love this! Thank you for the review and for the 5-star rating! We are so thrilled to be able to serve you & to provide a great rate for your insurance. Jessica does an awesome job for our customers, and I love that she's your new Jake from State Farm! -Kara Smith State Farm Insurance"
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Ashleigh Rider

March 4, 2026

5  out of  5
rating by Ashleigh Rider
"Kara and her team are so awesome. They are responsive and helpful, and so easy to talk to. Customer series their primary concern in all they do for their clients."
We responded:
"Ashleigh, thank you so much for your generous 5-star review! We appreciate you recognizing how much we prioritize service over all else! Thank you for being so awesome! -Kara Smith State Farm Insurance"
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Jesse Foster

March 4, 2026

5  out of  5
rating by Jesse Foster
"Kara and team are super helpful!!! They make everything easy and really make sure you’re covered. If you’re looking for real people and not some call center this is your place!!!"
We responded:
"Jesse, we appreciate your kind words and generous 5-star review. We love taking great care of our customers and providing that "Team Kara Cares" difference. THANK YOU!!! -Kara Smith, State Farm Insurance"
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Nick Banks

March 3, 2026

5  out of  5
rating by Nick Banks
"Team Kara at state farm crabapple TRULY cares!! They are always looking out for your best interest!!"
We responded:
"Nick, thank you so much for your kind words & 5-star review! We do care and are so thankful that you feel that love! THANK YOU for sharing with others! -Kara Smith State Farm Insurance"
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Lori

March 3, 2026

5  out of  5
rating by Lori
"Kara Collins Smith and her team are fantastic. They treat their customers like family. They are always looking for ways to go above and beyond for their customer as well as serve the community. Every time I go to the office, Kara is there with a smile. I highly recommend this office for insurance and financial needs."
We responded:
"Lori, your google review means the world! Thank you for your kind words! We love it when you come by to see us! We love our visitors and our business partners & appreciate your recommendations for insurance and financial needs. Thank you for being so awesome! -Kara Smith, State Farm Insurance"
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Mehdi Sayfi

February 23, 2026

5  out of  5
rating by Mehdi Sayfi
"I’d already trusted my auto insurance with Kara, and when it came time to insure my home, I did my due diligence—comparing multiple companies, including ones I’d been with for years. Despite all that research, Kara came through with the best deal. She’s thorough, professional, and truly has her clients’ best interests in mind. I highly recommend her!"
We responded:
"Mehdi, your 5-star Google review means the world. I can't thank you enough for your kind words. We are so pleased to be able to serve you and look forward to providing great service on your home insurance, and your auto insurance for many years to come. Thank you for trusting me and my team. -Kara Smith State Farm Insurance"
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Traci Daly-Smith

February 20, 2026

5  out of  5
rating by Traci Daly-Smith
"Kara and her team were outstanding with follow up and ensuring they listened to my needs. She explained to me what was necessary to protect my life, my home and my family"
We responded:
"Traci, It has been an absolute pleasure working on your insurance quotes for you! We appreciate the opportunity to present options for your family, to protect your lives, and home, and we're here whenever you need us! Thank you for your kind and thoughtful 5-star review! -Kara Smith State Farm Insurance"
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Chris Plennert

February 19, 2026

5  out of  5
rating by Chris Plennert
"Terrific service. Great people! Highly recommend! Kara is amazing! I called her and she answered and solved my problem very quickly!"
We responded:
"Chris, thank you SO MUCH for the 5-star review! We are so glad you experienced the high level of service we endeavor to provide each of our precious customers. THANK YOU for your trust in our team and taking time to share your experience! -Kara Smith State Farm Insurance"
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Frankie Sanders

February 16, 2026

5  out of  5
rating by Frankie Sanders
"Team Kara and Chris are amazing! So helpful, knowledgeable, and truly care about helping you find the best insurance for your family.."
We responded:
"Frankie, we are so happy to be able to serve you family! Thank you for your trust in our team. We love providing great pricing for auto insurance and renter's insurance, but providing excellent service is where we really want to shine. Thank you for trusting us with your life insurance needs, as well! We love protecting what matters most!! -Kara Smith State Farm Insurance"
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Cheryl LaClair

February 9, 2026

5  out of  5
rating by Cheryl LaClair
"Purchased a home in a different state and Kara was quick to give me quotes and go over all of the information to assist us in picking the right product for us."
We responded:
"Cheryl, welcome to Georgia! So glad I was able to assist getting you all set up with property insurance, as you relocate to this wonderful part of the country. We look forward to serving you with all your insurance needs, for hopefully many years to come. Thank you for the 5-star review and kind words! -Kara Smith State Farm Insurance"
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Randy Smith

February 2, 2026

5  out of  5
rating by Randy Smith
"After 46 years with another major provider, I was able to get BETTER home and auto (2 autos) coverage for $1,200+ less per year. This was actually unexpected and about 20% less. The process was easy and was handled promptly, error free, and professionally. No pushy sales tactics, etc. that some agents are known for. Since then she has promptly assisted us with our insurance needs as we transition to a new residence. I very highly recommend State Farm agent Kara Smith for all your insurance needs."
We responded:
"Randy, Again, so thankful for your kind review! It means the world to us! We're so glad you enjoyed the process of working with our team. And we're so thankful that we can offer you great rates on your auto insurance and homeowner's insurance! We will work tirelessly each day to provide you the service you expect. Thank you for the 5-star review and for choosing Kara Smith State Farm Insurance! We're thankful for your business!"
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Antonio Ribeiro

January 20, 2026

5  out of  5
rating by Antonio Ribeiro
"Good communication and cheaper rates than anyone else i called. Very good people"
We responded:
"Antonio, thank you so much for your kind words and your 5-star review! We are so glad to hear that our communication was top-notch! And we always love providing excellent pricing! Thank you for the opportunity to serve you! We look forward to taking care of you for many years to come. -Kara Smith State Farm Insurance"
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Jared Taylor

January 19, 2026

5  out of  5
rating by Jared Taylor
"We needed to get an insurance policy for our business and Kara was great about answering all of our questions quickly and helping us choose the best plan for our company! Highly recommend Kara and her team!"
We responded:
"Jared, we thank you so much for your generous 5-star review! We love serving you and are so glad we were able to set you up with the perfect general liability commercial insurance policy for your business. Thank you for sharing your experience with others! -Kara Smith State Farm Insurance"
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Alissa McDonough

January 19, 2026

5  out of  5
rating by Alissa McDonough
"Great customer service!"
We responded:
"Alissa, thank you for your kind words & 5-star review! We love serving you and your family. We appreciate you! -Kara Smith, State Farm Insurance"
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Morgan Downs

January 16, 2026

5  out of  5
rating by Morgan Downs
"Edit- used the roadside service through the state farm app. It was very user friendly, had the option schedule or have immediate help. Would definitely recommend! Kara and her team are amazing! Easy to talk to, they are great with communication, answer all your questions, and truly care about their people!"
We responded:
"Morgan, great edit! So glad the Emergency Roadside Service worked so well for you! ...Thank you so much for your kind and generous 5-star review! We are so grateful for the opportunity to serve you and your family. We look forward to serving you for many years to come and providing the Team Kara Cares service promise that you've recently experienced. Thank you from the bottom of our hearts! -Kara Smith State Farm Insurance"
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Diana Brizzi

January 14, 2026

5  out of  5
rating by Diana Brizzi
"Chris Smith was great to work with today. While he was not able to directly help with my questions, he went above and beyond to get me to the correct department at State Farm who could help. He even called them first to make sure he was sending me to the right team! Thank you Chris, for all of your help today. I can only imagine the incredible customer service you provide your direct customers."
We responded:
"Diana, thank you for your kind words! Chris does an awesome job for our customers, living our Team Kara Cares mission each day. So glad you got to experience the great service we endeavor to provide. Thank you for taking time to give Chris some kudos with a 5-star review. It means so much! Thank you! - Kara Smith State Farm Insurance"